Door Reverses Before Reaching Close Position or As Soon as You Release the Close Button

When facing issues with your door reversing before it fully closes or right after releasing the close button for your PULSE 100 Series door operator, consider the following troubleshooting steps:

For a too sensitive Closing Force:

  • If a "Stopped: Overcurrent" message appears on the LCD, the closing force may be set too sensitive. Adjust the Closing Force setting in the STARTUP MENU, selecting a value between 1 (most sensitive) and 20 (least sensitive) as needed.

For misaligned or obstructed photo-eye/reflector:

  • Check for misalignment or obstructions blocking the photo-eye or reflector. Clean, realign, or remove any obstructions. A correctly aligned and unobstructed photo-eye will have its yellow LED on.

For malfunctioning third-party reversing devices:

  • A defective third-party reversing device can also cause the issue. In this case, disconnect these devices and test the door's operation again. Reconnect the devices one by one to identify any faulty unit.

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