"Door is Stopped" Message on LCD Screen

For pusher spring issues:

• The door fails to fully open due to pusher springs engaging too soon.
• Reset the OPEN limit setting so the pusher springs engage minimally, allowing the door to reach the open limit properly.
• As an alternative, you can remove the pusher springs and use the provided hard stop brackets instead.

For door imbalance:

• The door is no longer balanced properly.
• Perform a 'BALANCE CHECK-UP' via the STARTUP MENU and make the required balance adjustment.
  The menu will display two numbers for opening and closing force. Adjust the door springs as follows:
  • add tension if the Open value is greater than the Close value, and release tension if the Open value is less than the Close value.

For missing closed contact between Stop and COM under Activation Inputs:

• Check the connections to the board and connections for the stop button in the external push button station.

For misaligned photo-eye:

• When a photo-eye is misaligned, the door operator will require you to hold the close button to close the door, and the LCD will display: 'Manual Closing...'. When you release the close button, the LCD will display the message 'Door is Stopped'.
• This issue can be resolved by realigning the photo-eye and checking the Photoeye connections on the board.

For door moving too slow during ramp up/down for slow start and slow stop:

• To resolve the issue, you can raise this speed by adjusting the Open/Close slow speed settings from the ADVANCED MENU.