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  4. Door Stops and Opens When Closing

Door Stops and Opens When Closing

If your door stops and opens when closing on your PULSE 300 Series door operator, try the following troubleshooting steps:

Check LCD screen messages, after the door stops:

  • An Overcurrent message: Check for jams or obstructions, then try a fresh Calibration (by holding Close when photo-eyes are aligned). If this does not help, increase the corresponding Force (Open or Close, via the STARTUP MENU), and try again. Repeat until the door runs smoothly.
  • A Reversing message: Check the alignment (stationary, and in-motion) and wiring of attached reversing devices. Once they are properly aligned, the door should close automatically.
  • An Activation, P.B., or Remote Radio message: Check the wiring and functionality of the corresponding device. It may be sending false commands.

Related Articles

Door Reverses Before Reaching Close Position or as Soon as You Release the Close Button "Door is Stopped" Message on LCD Screen Door Moves Slightly After Receiving a Command and Then Stops Door Not Closing When Using Remote or Close Timer Door Closes Only if You Press and Hold the Close Button

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