Door Closes Only if You Press and Hold the Close Button

If your door closes only if you press and hold the close button for your PULSE 500 Series door operator, then check the reversing devices such as through-beam sensors and photo-eyes (with transmitter-receiver or reflector type).
Ensure these sensors are aligned and their wiring is correct, as per the installation manual .
Here's how to check if the reversing devices are working as expected.

Related Articles

Leave feedback on this article

Need more assistance?

  Click to Chat Now

Still can’t find the information you need?

By clicking “Allow All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. For more information please refer to our Privacy Notice.

iControls Inc. Logo

Privacy Preference Center

When you visit, we may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different consent preferences below to find out more. As a reminder, blocking some types of cookies may impact your browsing experience on

For more information, please refer to our Privacy Notice .

Manage Consent Preferences